Goddess Ascended
Last Updated: March 2026
Thank you for supporting Goddess Ascended. We want you to have a positive experience with all products and services offered through our website.
This Refund & Returns Policy explains when refunds, returns, or exchanges may be available.
Refund Window
Our refund and returns policy lasts 30 days from the date of purchase.
If 30 days have passed since your purchase, unfortunately we cannot offer a full refund or exchange.
Eligibility for Returns
To be eligible for a return:
- The item must be unused
- The item must be in the same condition you received it
- The item must be in the original packaging
Proof of purchase (such as an order confirmation or receipt) is required for all returns.
Please do not send products back to the manufacturer.
Non-Returnable Items
Certain items cannot be returned, including:
- Gift cards
- Downloadable digital products
- Software or digital tools
- Certain health or personal care products
In addition, the following items are not eligible for return:
- Perishable goods
- Intimate or sanitary goods
- Hazardous materials
- Flammable liquids or gases
Partial Refunds
In certain situations, only partial refunds may be granted.
Examples include:
- Products returned with clear signs of use
- Items that are damaged or missing parts not due to our error
- Items returned more than 30 days after delivery
Refund Process
Once your return is received and inspected, we will notify you via email that we have received your returned item.
We will also inform you whether your refund has been approved or rejected.
If approved, your refund will be processed and applied to your original payment method within several business days.
Late or Missing Refunds
If you have not received your refund:
- Check your bank account again
- Contact your credit card company — it may take time for the refund to appear
- Contact your bank, as processing times can vary
If you have completed these steps and still have not received your refund, please contact us.
Sale Items
Only regular-priced items may be refunded.
Items purchased during sales or promotions may not be eligible for refunds.
Exchanges
We only replace items if they are defective or damaged.
If you need to exchange an item for the same product, please contact us for assistance.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you may receive a gift credit for the value of the returned item.
If the item was not marked as a gift, refunds will be issued to the original purchaser.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to a damaged or defective item.
Shipping costs are non-refundable.
If a refund is issued, the cost of return shipping may be deducted from the refund amount.
We recommend using a trackable shipping service or purchasing shipping insurance for higher-value items.
We cannot guarantee that returned items will be received.
Need Assistance?
If you have questions regarding refunds, returns, or exchanges, please contact us through the Goddess Ascended website: